Donna Lally
Business Assistant Credentialing at Shoreline Smiles
Based in West Palm Beach, United States
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Seniority
Other
Department
Other
Location
West Palm Beach
Industry
Health; Wellness and Fitness
Company size
4
Contact information
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d•••••••@shorelinesmiles.com
Phone
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Background
About Donna Lally
Dental Professional with excellent relationships skills, experience interacting with patients, doctors and insurance companies. Effectively manage duties for five dentists, nine hygienists in a very busy dental practice. Ensure patient satisfaction, support for 40-80 patients daily. Manage all aspects of the front desk, greeting patients, responding to telephone, in-person and online requests. Manage the day-to-day schedule for all office providers. Comfortable presenting and discussing financial plans and treatment plans with patients. Arrange financial agreements and schedule restorative treatment for patients. Responsible for routine contact with insurance/third party payors. Process electronic claims and pretreatment. Efficiently perform insurance verification and pre-authorization. Sustain electronic and paper files. Post patient payments, insurance claim and insurance adjustments. Reconcile daily patient payments and insurance claims. Responsible for ordering office supplies/equipment. Responsible for yearly HIPAA updates, and ensure the office/staff is compliant.
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