Donna Lapcheske

Background

About Donna Lapcheske

Self-motivated and productive sales and customer service representative. Proven success in the MRO aerospace industry. Developed a wide variety of sales and marketing skills necessary for growth in a highly competitive market. Able to position products and services strategically to maximize revenue and profit. Core competencies include: 1. Strategic growth. Implemented and maintained a growth plan for FedEx designed to establish a strong working relationship. Grew sales to $2.6M the first three years. This strategy included building strong and long-term relationships with many leaders and top executives at FedEx, which helped us win this five-year contract. Customer service. Proven ability to expand existing accounts. For instance, took over house accounts such as L-3 and Avtrade and grew their revenues 35% annually. Also help sales managers expand major accounts such as Delta, Lufthansa, and Cargolux. Leadership. Built a foundation based on a strong set of values, teamwork, and customer service that enabled Fokker Airinc to reach a new level of performance that has led to substantial market share with the FedEx B757 Conversion Program. This was critical in achieving and maintaining our Gold or Platinum status with FedEx. Specialties: 1. Lean Best Practices to Improve Business Processes 2. Fire and Emergency Evacuation 3. Fire Extinguishers 4. Fire Safety 5. Hazardous Communication