Verified recordRetail

Donna Neale

Vice President Contact Center Operations at Lowe's Companies, Inc

Based in Harrisburg, United States

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Seniority

Vp

Department

Operations

Location

Harrisburg

Industry

Retail

Company size

113K

Contact information

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Email

1 credit

d•••••••@lowes.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Donna Neale

Goal-oriented leader with more than 30 years of senior-level, multi-unit call center management experience with industry leaders including Asurion, Percepta, SITEL and APAC Customer Service. Specialize in building, developing and retaining High Performance Teams through training, performance incentive programs, open communication, and fostering a goal-and-service driven culture. Experience directing/improving operations; developing new programs; standardizing processes; serving on leadership teams; and managing special projects involving procedural, technical, quality, service, and employee performance improvements.

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