Donna Roberts

Background

About Donna Roberts

Uniphore is a SaaS company and a global leader in Conversational AI & Robotic Process Automation bringing together next generation AI to optimize conversations. Our platform boosts operational efficiency reducing human errors with Robotic Process automation. Combining real-time voice AI and automation, our customer service platform enables businesses globally to deliver transformational customer service. Uniphore provides a platform of Conversational Analytics, Conversational Assistant, and Conversational Security that changes the way enterprises engage their customers, build loyalty and realize efficiencies. Sales professional with a passion for providing solutions for businesses. With over 20 years in business to business sales consistently placing in the top tier (last 2 in the Software & IT industries), possessing strong analytical skills with an interest in helping companies understand technology and how to utilize technology to make informed business decisions. Self-starter, proactive, and a results-oriented individual. SUMMARY of SKILLS & ACCOMPLISHMENTS: • Salesforce & HubSpot end-user • Slack & TEAMS end-user • MS Office Suite & G-Suite • LinkedIn Sales Navigator & ZoomInfo • Conducted demos, virtually & in-person • Excel at uncovering and understanding a company's challenges and needs • Strong talent for building relationships • Managed entire sales process from lead generation to the closing • Consultative / Solution Selling • Territory & Account Management • Working with C-Level and VP’s • Sold to Enterprise, Mid-Market, and SMB sized organizations across the entire country • Sales training for new employees • Cross-selling and up-selling