Donna Webb

Background

About Donna Webb

As a metric-driven and results-oriented senior leader, I partner with clients to assist them in meeting their business and financial objectives.By working together in a collaborative fashion, my tactical approach includes:> Developing strategic growth plans and revenue goals> Identifying target markets, client needs and growth opportunities to implement client engagement campaigns> Regular interactions with key decision makers to ensure service quality, client satisfaction and adherence to KPIs> Developing and implementing operating procedures and tracking mechanisms> Developing internal training platforms and culture of continuous learning> Providing leadership, mentorship, and guidance throughout all processes> Fostering a culture of high performance and accountabilityBuilt on over three decades of multifaceted experience (sales/risk management/claims operations) in the insurance industry, my approach of improved accountability and quality service has helped clients of varying industries find unparalleled success like:> Acquisition of seven new national clients in 14 months> Revenue growth exceeding 25% YOY> Award level achievement for highest regional life insurance production in six months> Work with lobbyist to enact new state law benefiting service-disabled veteran owned small businesses