Donna Xanthidis

Background

About Donna Xanthidis

Experienced, results-driven leader in technology customer/employee experience, with a track record of driving service excellence, process improvement, and cross-functional collaboration. As Associate Director at Invesco, I lead initiatives that enhance the end-user experience across global infrastructure services, with a focus on proactive engagement, knowledge management, and continuous improvement.I’m passionate about creating seamless, intuitive support journeys that empower users and elevate service delivery. With a background in stakeholder engagement and operational strategy, I work closely with teams across technology and business functions to ensure our services are aligned with user needs and future-ready. Always curious, always learning and always advocating for the voice of the customer.