Donovan McChesney

Background

About Donovan McChesney

I am a reliable and hardworking individual with 20 years' experience within the IT sector. Customer Service and Mechanics, all of which are areas I enjoy and find interesting. I am a pro-active, hard-working, tenacious, and imaginative problem solver with a wide range of interpersonal skills. A dedicated team player with a “Can-do” attitude and the ability to motivate and interact with a group of skilled professionals through tough, time-sensitive assignments. I would be interested in any opportunity that will challenge me, allowing me to learn and progress in my chosen career path. I enjoy working on projects and implementation as I find this extremely rewarding. Personal Attributes: Can work well under pressure Very punctual Customer Focused Flexible in both hours worked and locations worked Outstanding People Management Skills Excellent Problem-solving skills/ Report Writing/ Workload management Can demonstrate a professional approach in any situation Very self-motivated with the ability to motivate others Attention to detail and act accordingly to all situations Excellent organizational and communication skills Able to support multiple product areas Very adaptable to a changing environment Key Skills: Great Customer Service skills Azure Full suite architect and implement Office 365 and custom applications to the business needs Advanced understanding of PC & Apple hardware set-up and configuration Windows OS 95 to Windows 11 Broad Windows Server 2003/2022 Broad Knowledge of Apple Operating Systems Providing desktop application support & General Printer Maintenance Experience with using and troubleshooting Microsoft Office, e.g, Word, Excel, PowerPoint, Outlook, Network maintenance and administration Monitoring backup systems Internet Filtering Mail Filtering Hyper-V VMware administration Citrix Administration Azure Victual Desktop Intune Management