Doobie Shemer

Background

About Doobie Shemer

DialMyApp is an innovative, turnkey, highly scalable, a mobile cloud-based platform that improves the Business' customer digital engagement, reduces its call-to-serve costs and increases revenue. CURRENT CHALLENGE: Despite the heavy investment in digital services and digital transformation, the customers keep dialing! THE DialMyApp SOLUTION: Let them dial! We will Divert customers to use the organizations' digital services FACTS: 1. Over users since April 2014. Serving more than 150 companies in various market segments.(Telecom, Insurance, Utilities, Government, and more) 3. Using DMA can successfully divert 27% to 49% of the callers to the business' digital services, reducing wait time and building call center efficiencies. FOR A BUSINESS: 1. DialMyApp supports your business with its Digital Transformation. With DialMyApp, companies can dramatically reduce their call-to-serve cost, improve customer satisfaction and increase KPI’s in the call center. DialMyApp is a turn-key, rapidly deployed application with minimal integration, bringing it to your customers quickly 4. With DialMyApp, your business gains a unique market differentiator, leaving your competition on hold. FOR CONSUMER: As a consumer, you install DialMyApp only once. You will continue to dial your favorite business phone numbers, as you always did, using your smartphone’s native dialer. You do not need to install multiple mobile apps for different businesses. END USER BENEFITS: 1. You can avoid the irritating and limited IVR. DialMyApp provides a Visual and intuitive interaction. It is Multilingual – served in consumer’s language. Answers and actions are just a click away. 24X7 access to the business. Immediate access to information across platforms.