Verified recordTelecommunications

Dorah Molopyane

Retentions Back Office Supervisor at Vodacom

Based in City of Johannesburg, South Africa

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Seniority

Manager

Department

Operations

Location

City of Johannesburg

Industry

Telecommunications

Company size

16K

Contact information

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d•••••••@bit.ly

Phone

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+27 ••• •••• ••••

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Background

About Dorah Molopyane

Results-driven Business Support Onsite Specialist with over a decade of experience in customer support, sales, and process optimization within the telecommunications industry. Skilled in managing customer relationships, optimizing trade partner operations, and implementing process improvements to enhance efficiency and service delivery. Proven ability to analyze system performance, identify opportunities for improvement, and ensure compliance with industry standards.Experienced in leading sales teams, developing strong customer engagement strategies, and driving revenue growth through customer-centric solutions. Adept at collaborating with cross-functional teams to streamline operational processes, deliver onsite training, and enhance customer experiences.Passionate about leveraging data-driven insights to enhance performance and improve customer satisfaction. Always eager to embrace new technologies and best practices to drive business success.

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