Dory Lamdan

Background

About Dory Lamdan

With over four years of work experience in the digital media and technology sectors, I am a Customer Lifecycle Manager at Microsoft, dedicated to transforming businesses with comprehensive Microsoft solutions. My core competencies include strategic planning, sales, and teamwork, as well as a deep knowledge of M365, Azure, Dynamics 365, and other Microsoft products and services. I am passionate about helping customers achieve their goals, optimize their performance, and leverage the power of innovation. I value collaboration, diversity, and excellence, and I strive to create positive and lasting relationships with my clients and partners. In my current role, I orchestrate success for customers across various industries and regions, by providing them with tailored guidance, support, and resources throughout their journey with Microsoft. I work closely with the sales, marketing, and technical teams to identify customer needs, challenges, and opportunities, and to design and deliver solutions that maximize value and satisfaction. I also monitor and analyze customer feedback, usage, and retention, and implement strategies to improve customer loyalty and advocacy. Some of the skills that I use and develop in this role are strategic planning, sales, teamwork, communication, problem-solving, and analytical thinking.