Doug Lake

Background

About Doug Lake

Achievements 2016 to present Project Manager - Sales exceed 1 million Ability to work commercial and residential- Superior Customer Service while maintaining solid margins 2012 Show Me Steaks Updated to change the company from C- to an A+ rating Created company website and added online marketing (20% increase) 2010 T-mobile Ranked in the Top 3 for exceeding quota in Q1, Q2, Q3 for STL North district 2008 National City Bank Consistently ranked in the top 7 of achieving goal set among NCC branches (54 branches) Referred 1.2 million in 2008 of investments generating in branch revenue 2008 Business to Business - BNI Chapter Creve Coeur Vice President -Awarded Highest Referral Conversion Value 2006 U.S Bank Ranked in the Top Ten of all bankers in St. Louis Market Q1,Q2 (108 bankers) 2004 WC Credit Union Awarded “Above and Beyond” for cross selling an additional million in loan volume 2004 WC Credit Union Awarded “Best of the Best” for accuracy in loan processing (top 5 of 500 Credit Unions) SKILLS – Word, Excel, PowerPoint, Access, DU (Direct Underwriter), Outlook, Lead software – Advanced knowledge of FICO Scores and Credit Reports – Public Speaking - Home Buying and Credit Enhancement seminars (Largest group- 85) – Outside Sales – Provided Workperk account presentations to various businesses – Telemarketing – Average a 8% close ratio for telemarketing contact cold calls – Audit – Consistently kept Audit reviews above 98% accuracy – Customer Service – Client surveys kept over 95%