Doug McPhail

Background

About Doug McPhail

Championing Strategic Business-IT Alignment to Drive Data-Informed Decisions and Operational Excellence Results-oriented and forward-thinking Business Analyst with 20+ years of experience with government, health systems, and banking (finance). Scrum Master with a history in Information resource management and a proven track record of converting complex business needs into scalable, technology-driven solutions. Skilled in forging strong partnerships with senior leadership to synchronize enterprise goals with IT strategy, accelerating operational performance and enabling data-driven decision-making. Recognized for bridging cross-functional gaps between technical teams and business stakeholders, fostering transparent communication, ensuring data integrity, and delivering high-impact outcomes across the project lifecycle. CORE COMPETENCIES AND TECHNICAL SKILLS Business Analysis, Data Analysis, Project Management, Systems Design, Stakeholder Management, Requirements Gathering, Process Improvement, Agile Methodology, Risk Management, Systems Analysis, Software Development Life Cycle, Problem Solving, MS Access, MS SQL Server, SQL, MS: Project, Visio, Excel, PowerPoint, Word, SharePoint, Agile, Waterfall, Crystal Reports, Tableau, Service Now, Power B.I, McKesson Horizon Homecare System, Homecare Home Base System, Point Care Manager Application, AWS, OKTA, Digital A.I.(JIRA)