Doug Petersen

Background

About Doug Petersen

Doug is known for providing insightful strategies and inclusive leadership. A solutions-oriented communicator, Doug focuses on cultivating quality stakeholder relationships with value and purpose. He is hyper-effective when creating and launching solutions to improve processes and customer experiences. With almost 15 years of management consulting experience, Doug has a history of measurable success from roles including: Program Director, Strategic Business Planner, Senior Consultant, and Strategy Manager. Career Highlights Include: Driving force of design and implementation of solution sending 50M+ digital notifications (email/text/push) annually to members driving reduced call volume & operation costs ($4.1M NPV) Led restructure of entire organization resulting in better service to members and $2M in annual cost savings Achieved over $20M in Cost of Care Savings in 2014, an increase of over $5M from 2013 Effectively assisted client avoid government (CMS) sanctions thru various initiatives, which included managing day-to-day activities of 15 resources Efficiently managed $300M+ budget; including budget forecasting, develop & execute on savings opportunities, and ensured operational efficacies Humble recipient of Pinnacle Award, a company recognition for achievement in execution Professional Skillset includes: Operational Strategy P&L Management Process Improvement Client Advising Org. Structure Alignment Operational Optimization Program Leadership Executive Communication MS Visio MS project Pegasystems MS Office Suite Contact Information: 720.310.0330 douglas_petersen@hotmail.com