Doug Rier

Background

About Doug Rier

Over 25 years of experience as a results-driven IT professional for domestic and international organizations, with extensive experience managing and supporting information systems. In-depth expertise in the implementation, analysis, and troubleshooting of both end user systems, server systems, and virtual server environments. Strong hands on technical knowledge, with the proven ability to manage key IT business and facilities projects. A strong track record for diagnosing complex problems and consistently delivering effective and timely solutions. • Strong background in supporting TCP/IP, DNS, DHCP, Active Directory and network infrastructure. • Excellent working knowledge of Microsoft Server, Microsoft Windows, Mac OS, and Microsoft Office Suite. • Extensive experience with software deployments, hardware setup and repairs, system maintenance, and end user support. • Exceptional communication and interpersonal skills with a strong focus on customer service. • Strong organizational and time management skills with the ability to adapt to constantly changing priorities and demands. • Passion for technology and problem solving with a strong desire to help technical and non-technical users.