Doug Rowe

Background

About Doug Rowe

With over 30 years of experience in the healthcare and medical device industry, I am an accomplished Account Director Healthcare at Smart Communications, the only provider of a customer conversations management platform. I have a master's degree in Sports Health and a passion for delivering smarter customer engagement solutions to healthcare payers and providers. I leverage my strong skills in key account management, process improvement, and customer relationship management to build long-term strategic partnerships, exceed revenue and profit goals, and close deals with C-level executives and decision-makers. I also have a keen understanding of the business-technology gap and the healthcare market trends and challenges, and I constantly explore new opportunities and learn new skills to enhance my value proposition and domain expertise. My mission is to help healthcare organizations improve their communication processes and outcomes while also simplifying and optimizing their operations.