Douglas Boyce
Customer Support Engineer at Conviva
Based in San Francisco, United States
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Seniority
Staff
Department
Customer/Client Service
Location
San Francisco
Industry
Software Development
Company size
569
Contact information
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d•••••••@conviva.com
Phone
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Background
About Douglas Boyce
I’m an IT professional with 7+ years of experience with emphasis in software quality assurance and a background in business. Highlights of my skills include- Fluent in QA processes - Troubleshooting and problem resolution - Defect logging and tracking - Documenting issues for clients - Collaborating with project administrators on solution delivery I’m an open, outgoing team player skilled in meeting with system users and administrators to understand project scope and collaborating with project teams.
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