Seniority
Manager
Department
Other
Location
Columbus
Industry
Insurance
Company size
18K
Contact information
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d•••••••@aflac.com
Phone
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Background
About Douglas Brown
As a Manager of Quality Management Programs at Aflac, I oversee the implementation and maintenance of ISO 9001, 14001, and 29100 standards across the organization. With more than 7 years of experience in quality assurance and process improvement, I am passionate about enhancing customer satisfaction, reducing environmental impact, and optimizing energy performance. I hold certifications in ISO Six Sigma Black Belt, and Environmental Specialist, which demonstrate my commitment to continuous learning and best practices. I also have a strong background in communications and social networking, which enables me to effectively collaborate with internal and external stakeholders, promote Aflac's corporate social responsibility, and market the benefits of quality management systems. My goal is to contribute to Aflac's vision of being the most ethical and respected insurance company in the world.
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