Douglas Hines

Facets Bpc Quality Review and Audit Lead Representative at Cigna Healthcare

Based in Phoenix, United States

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Seniority

Manager

Department

Finance & Accounting

Location

Phoenix

Industry

Hospitals and Health Care

Company size

30K

Contact information

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Email

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d•••••••@cigna.com

Phone

5 credits

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Background

About Douglas Hines

Innovative and adaptable professional with diverse experience ranging from customer service, credentialing and Business Analysis. Accomplished in reporting, file management, research, follow up and resolution of various project types. Self-motivated to investigate and resolve gaps in productivity and quality issues, both individually and for the team. Problem solving, proficient in Excel and Word, working knowledge in sql and Access. Systems and Software * MS Word * MS Windows * Facets * MS Excel * Cactus * eTQS * MS Access * BEN/PIMS * Lotus Notes * PCMS * SQL * TIBCO * SharePoint Specialties: Project analysis and problem solving. Highly motivated to identify trends in data and resolve issues based on logistical reason and company policy. Business analysis and data analysis focusing on the clients bottom line results.

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