Douglas MacNaughton
Lsc Services - Lloyds Banking Group at Diligenta - A Subsidiary Of Tata Consultancy Services
Based in Edinburgh, United Kingdom
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Seniority
Staff
Department
Other
Location
Edinburgh
Industry
Financial Services
Company size
2.9K
Contact information
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d•••••••@diligenta.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Douglas MacNaughton
Performance focused and experienced Customer Relations/Service Manager skilled in delivering solutions to ever changing customer and client requirements. Strong track record in people management/development and HR processes. Effective coordinator and facilitator who demonstrates robust leadership and influencing skills. Experienced in quality and process management, with excellent presentation skills. Firm practitioner of best practice and service development - particularly with the application of personality modelling in customer service and social media strategy and delivery Skilled in project management especially in the customer service environment and contact avoidance
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