Douglas Mapes

Background

About Douglas Mapes

A decade of experience in affiliate/performance marketing strategies, policy creation and e-commerce sales and trends. Experienced data analyst, specializing in risk management, project assessment/mitigation with a holistic approach to providing business growth with brand protection. Partnering with internal and external legal teams to interpret and define obligations for the legal entity. I engage cross organizationally with leadership to design program controls and testing strategy. Identifying control deficiencies and engage with internal teams to measure impact, design and drive remediation. Using my knowledge and skills to influence senior leadership to implement strategic and programmatic controls. Partners with legal teams to communicate and defend product, program, and organization level risk to regulators. Makes recommendations to senior management on opportunities for organizational risk mitigation. Maintains subject matter expertise and current industry knowledge to advise senior leadership on emerging trends and potential impact on strategic roadmap. Earns trust of senior leadership by proactively engaging in order to understand strategic product and technical vision. Ensures risk management team is actively involved in organizational roadmap discussions. Develops and delivers risk management training to leadership, product, technical, and operational teams. Conceptualizes and recommends to product and technical teams implementation of cross product technical risk management solutions to drive program efficiencies. Establishes and leverages industry partnerships in order to inform leadership of emerging trends and competitive landscape. Balances customer experience and competitive alignment against risk management concerns when making recommendations or developing requirements for control. Selects and establishes strategic partnerships with key vendors to support risk management programs. Describes strategic importance of vision inside and outside of team. Sets and articulates expectations around leadership behavior for team; models behavior that exemplifies the leadership principles. Optimizing for risk and reward to enhance customer experience by establishing/leveraging industry partnerships to inform leadership of emerging trends and competitive landscape. Working with the consumer in mind by balancing the customer experience against risk concerns when developing requirements for guardrails.