Verified recordRetail

Dragos Manescu

Cx - Reinventing Customer Relations with Neuroscience & Ai at Adore Me

Based in Bucharest, Romania

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Seniority

Other

Department

Other

Location

Bucharest

Industry

Retail

Company size

348

Contact information

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Email

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d•••••••@adoreme.com

Phone

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+40 ••• •••• ••••

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Background

About Dragos Manescu

As CX Reinvention Leader at Adore Me, I am committed to transforming customer relations through a product mindset and the strategic application of artificial intelligence. My approach centers on automating processes where it adds value while enhancing customer-centric experiences, guided by the belief that "One Size Fits One." With over six years of mentorship at Product Makers Romania and extensive experience in product management and technology, I have led initiatives in organizational design, customer retention, and design of experiments (DOE). I focus on driving innovation, fostering collaboration, and implementing customer insights to build impactful and scalable solutions that align with business goals.

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