Drek Reese

Background

About Drek Reese

Dynamic Information Technology Engineer offering over 25 years of diverse experiences within the information technology field. Everything from optimizing/implementing infrastructure and technology projects, implementing new VoIP systems, training customers, new documentation of process and procedures, and project management. Lead startup operations for technology departments including recruitment and coaching of technical teams. Reduce company costs by negotiating contracts with vendors. Sound judgment, critical thinking, and decision-making skills; driven to meet company deadlines. Management Direct operations; provide leadership, develop training materials, and coach technology personnel to optimize performance. Manage project productivity, costs, and quality consistent with company policies Vendor Management Monitor vendor deliverables and service level agreements; conduct reviews; develop risk assessment/ mitigation, document issues, and closure. Process Improvements Continuously identify ways to improve procedures during the project. Develop strategic plans for process improvements; implement procedures that increase efficiency. Technical Skills Software: Microsoft Hyper V, Microsoft Office – 2013, Microsoft Active Directory, Microsoft DNS, Microsoft DHCP, Meraki System Manager. Languages: Limited C++, Limited Visual Basic, Limited PHP, Limited HTML Project Management Tools: Microsoft Project Databases: Limited SQL, Limited MySQL Hardware: Dell Laptops, Dell Servers, IBM Servers, Leveno Laptops, HP Laptops, HP Desktops, HP Servers, Dell Switches, Netgear Switches Sonic Wall Firewall, Meraki Firewalls, Meraki AP’s Servers: Limited Exchange 2010/2013, ShoreTel IP Phones Wiring: Cat3, Cat5, Cat6, Coaxial, Wireless, Limited Fiber. Contact Centers: Genesys, Five9, Zoom Contact Center, Shortel/Mitel, and Nice CXOne. Applications: Microsoft Office and most Microsoft apps, many open-source apps, QuickBooks, Operating Systems: Microsoft Windows server 2003, 2008, 2012; Windows 8 and 10, Limited Linux. Industries: Oil and Gas, Industrial, and Telecom.