Drew Kidwell

Background

About Drew Kidwell

Dynamic professional with hands-on experience in e-commerce processes, operations management, project management, and customer service. Track record of leading digital marketing efforts to promote products and services within highly competitive markets. Skilled in developing and implementing new product launching strategies, bringing traffic from external channels, and delivering strategic plans to improve sales rankings. Experienced in planning and executing high-level, complex projects within timely and budgetary constraints. 5+ years of customer service and account management experience, account management for B2B or direct clients and customers, mostly within the tech & ecommerce space, and a part within the real estate field. Expert-level understanding of CRM systems and every step a client takes within a CRM funnel, as well as how to optimize and/ or build those funnels from the ground up in project management. Expert level understanding of a client’s needs, their wants, and how to deliver to them. Adaptable sales professional with experience in door-door sales, 4 years of B2B sales experience, over the phone sales, residential real estate (CAL DRE), 1 year of illiquid asset sales, and have been a top closer in every sales-based environment, whether in person or digital. Equipped with strong interpersonal, analytical, and organizational skills. Experience with leading teams big and small to accomplish revenue and profit margins goals. Excellent sales management skills, with a specialty in the ecommerce & tech industry. Extremely passionate about building & scaling tech & ecommerce startups.