Drew Miller
Client Success Manager at Ryzeo
Based in Sacramento, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Sacramento
Industry
Advertising Services
Company size
6
Contact information
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d•••••••@ryzeo.com
Phone
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Background
About Drew Miller
Motivated and diligent professional who is skilled in playing a critical role in ensuring overall customer satisfaction through a customer-focused, consultative, and solutions-oriented approach to service, client education, and training. Brings over 15 years experience in a highly technical corporate end-user environment. Technically savvy with a solid background in identifying technical solutions to support the needs of the client with quality, consideration, and an eye for detail. Many years experience at Ryzeo in helping customers grow ecommerce sales with email, behavioral targeting, and personalized product recommendations. Well developed experience in consultative key customer relationship management with proven expertise in driving user adoption. Enjoys overcoming challenges and providing solutions within the customer relationship management process. Specialties: Project Management Product Service Product Implementation User Adoption Customer Service Account Management Troubleshooting/Support Client Education Upsell/Cross-sell Billing Issue Resolution Strategic Planning Site Assessments
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