Drew Sinclair

Background

About Drew Sinclair

Data-Driven Project Assistant providing actionable insights to firm stakeholders to enhance client engagement, design innovative tools, and achieve optimal client outcomes in Mass Tort/Arbitration and Class Action cases. I am a technically-minded problem solver with a keen eye for detail, skilled at analyzing and visualizing data to develop more effective interdisciplinary solutions. Leveraging my technical and operational expertise, I have helped lead campaigns involving hundreds of thousands of clients, acting as a versatile asset to attorneys and case managers to ensure the highest quality representation and personal connection with each client. Some examples include: • Developed a cross-departmental process via Salesforce for retrieving vital death certificates on behalf of clients and their loved ones nationwide, streamlining the probate process and getting more clients appointed and filed on behalf of their loved one’s estate • Submitted to the Department of Justice a case-wide breakdown using Excel and Salesforce of Camp Lejeune clients and key characteristics such as injuries, injury tier, latency time periods, exposure dates, and military service • Audited fee share data across multiple databases utilizing Excel to normalize data across cases, streamlining finance processes, and increase accessibility of vital financial data to partner firms • Tracked and created dashboards in Salesforce and to measure and visualize the effectiveness of different client outreach strategies and modes, increasing client engagement and firm profitability