Duma Mthombeni

Background

About Duma Mthombeni

I'm a commercial growth strategist and relationship-first Key Account Manager with 10+ years’ experience scaling revenue, deepening client loyalty, and building long-term B2B value across Fintech, SaaS, Financial Services, and Telecom. I specialize in transforming client portfolios into profit centers — driving expansion through data-backed solution selling, stakeholder alignment, and C-suite influence. Whether it's growing an ICT account by 40%, navigating complex HNW lending structures at FNB, or boosting collections revenue at Nutun — I bring the same rigor: listen deeply, deliver smart, and grow fast. What I Bring: Key Account Growth & Client Retention 🤝 Strategic Partnerships & C-Level Stakeholder Management Fintech, SaaS, Collections & Private Banking Experience Sales Forecasting, Pipeline Management & CRM Mastery (Salesforce, HubSpot) Exceptional Communication + Executive Reporting Currently open to opportunities in: Key Account Management (Fintech, SaaS, FS) Business Development or Partnerships (B2B) Customer Success or Revenue Operations Let’s connect if you're hiring a high-performance B2B relationship builder who thrives where strategy meets execution.