Durga Chauhan

Background

About Durga Chauhan

With over 8 years of experience in eCommerce operations, I’ve built a career at the intersection of digital retail, logistics coordination, and data-driven optimization. At adidas, I progressed from E-commerce Specialist to Assistant Manager – E-commerce Operations, overseeing high-impact projects that spanned supply chain collaboration, campaign execution, and customer experience enhancement across leading platforms like Amazon, Flipkart, Myntra, and Tata Cliq. My efforts led to significant operational gains—improving delivery timelines, reducing returns, increasing product visibility, and enhancing cash flow by minimizing COD transactions. I’ve also handled high-volume sales peaks, ensuring 95-98% operational efficiency during surge periods. From managing catalogues of SKUs to aligning logistics and supply chain strategies with business KPIs, I’ve consistently driven measurable results. My toolkit includes Power BI and advanced Excel, which I’ve used to automate reporting, monitor KPIs, and deliver strategic insights to senior leadership.