Durjay Mukherjee
Operations Team Lead at Sagility
Based in Navi Mumbai, India
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Seniority
Manager
Department
Operations
Location
Navi Mumbai
Industry
Outsourcing and Offshoring Consulting
Company size
8.2K
Contact information
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d•••••••@sagilityhealth.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Durjay Mukherjee
Team lead operations. US HEALTHCARE INSURANCE. Playing a pivotal role in managing a team, responsible for assigning tasks to the team, managing escalations both internally and externally, diligently following up on assignment of claims, and proactively resolving team problems and issues on a daily basis. My commitment extends to sharing accurate data reflecting the team's performance, leveraging my expertise in MS-Office tools. Professional Highlights: Certified VPT trainer. Quarterly achiever for managing teams of more than 30 team members. Leadership Backup: I seamlessly step into the role of a backup for my team manager, ensuring continuity and efficiency in team operations. Skills: Team Leadership Payor and provider Claims Management Direct communication over call with US provider Monthly business review Process Optimisation Escalation Handling Data Analysis (MS-Office) Mentorship Skills: Team Building • Provider and client communications• Process Improvement • Team Management • Customer Service • US Healthcare • Data Analysis
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