Dustin Swayne
Partner at Satrdé
Based in Hendersonville, United States
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Seniority
C-Team
Department
General Business & Management
Location
Hendersonville
Industry
Business Consulting and Services
Company size
4
Contact information
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d•••••••@satrde.com
Phone
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Background
About Dustin Swayne
Dustin is a partner and Co-Founder at SATRDÉ, a company that helps clients optimize their operations and achieve their goals. He has over 20 years of experience in workforce systems, policy development, standard operating procedures, and business process engineering. He is a licensed attorney and a Zendesk certified support admin, which enables him to provide legal and technical guidance to his clients and his team. Dustin's mission is to identify strengths and weaknesses in current business processes and leverage technology for immediate impact and efficiency. He has successfully implemented Zendesk in multiple state departments, creating centralized and multichannel customer service centers, reducing employee onboarding time, saving costs, and improving performance. He has also developed and integrated KPIs and dashboards to monitor and measure the outcomes and initiatives of his projects. Dustin is passionate about finding innovative and strategic solutions for customer success.
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