Dwayne Baker

Background

About Dwayne Baker

Top performing management professional equipped with extensive experience in retail sales and a reputation for exceeding performance benchmarks. Demonstrates leadership skills that align teams, improving store operations, increasing top line sales and reducing costs. Solid track record of applying a strong work ethic, meeting and exceeding sales objectives and challenging goals, as well as employee and customer satisfaction. Seeking to apply diverse sales experience to take next career step with a retail organization dedicated to providing world class customer service and producing strong team leaders. MY TARGET: Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction. Maintain and organize store displays to enhance product visibility and expedite product location activities. Provide training to new employees to uphold company policies and sustain customer satisfaction. Champion promotional items to increase sales revenues and actualize consultative sales techniques to achieve set sales goals; confirm and change price signage on designated products during seasonal promotions. Facilitate inventory and stock management; conduct routine cycle counts and inventory audits to assist other managers and store replenish inventories while minimizing excess.