Dwayne Persad

Background

About Dwayne Persad

With a proven track record in leading network modernization initiatives and optimizing broadband services across 15 Caribbean markets. At Digicel Group, I have successfully driven strategic planning, resource management, and project execution to ensure operational excellence and superior service delivery. In my current role, I oversee the modernization of Fixed Broadband networks, collaborating with stakeholders and vendors to identify and implement necessary network upgrades. My work involves executing large-scale equipment swaps and maintaining rigorous project schedules, all while navigating resource constraints to achieve optimal performance. Previously, as a Broadband and IPTV Planning & Capacity Engineer, I directed the planning, design, and optimization of Broadband Systems, including OLT, BRAS, DNS, CGN, DHCP, and ONT. I managed network capacity, planned expansions, and integrated IPTV infrastructure, ensuring high-quality service delivery through meticulous performance analysis and troubleshooting. As a Systems Engineer, I was responsible for the design, implementation, and maintenance of network systems, managing IP routing and switching equipment to support reliable network operations. My role included providing technical guidance to internal teams and utilizing performance data to drive strategic improvements. My early career as an ICT Engineer involved developing robust infrastructure solutions, managing customer relationships, and tailoring Quality of Service configurations to enhance network performance and customer satisfaction. I am committed to leveraging cutting-edge technologies to drive network enhancements and improve user experiences. If you are looking to connect with a dedicated telecommunications professional, please reach out. Let's discuss potential collaborations and opportunities to advance network performance. I look forward to engaging with industry professionals and exploring new opportunities.