Dwi Baskoro

Background

About Dwi Baskoro

Create policy, Procedure & standard, according to the concept of ITIL standards. Create all processes in the IT department, as the link between the IT and business users. Perform the monitoring and evaluation toward IT Process ITIL based and provide recommendation and set the target when improvement shall be done. Provide a recommendation of potential IT process improvement for efficiency and effectiveness. Perform the Quality Assurance (QA) for IT Application/system development activity/process in compliance to IT procedure. Coordination with IT Change and Release Management team on time monitoring of change implementation based on urgency/priority/change type on unit Change Management to ensure all changes execute and done within agreed scheduled. Monitor the assignment of approved matrix control and produce the non-compliance report including providing the remediation recommendation of finding non-compliance action. Facilitating the improvement of Software Development Process Improvement 6. Coordinate and liaise IT audit events that are performed by either Internal or External Auditor Ensure implementation of surveillance activities of IT implementation processes to fit the IT policy, procedures and standards in order to achieve the company's strategic objectives. Supervising and assessment of the implementation of IT processes based on the ITIL framework as stated in the policy, procedures and standards related IT. Responsible for identifying, assessing, and mitigating IT risks across all areas of the company 8. Develop and maintain risk management policies and strategies to protect the company's data 9. Monitor and ensure compliance with industry regulations 10. Conduct IT maturity level assessment (COBIT 2019), ISO 9001, ISO 27001, ISO 37001 and INDI 4.0 assessment. carry out the implementation of the Business Continuity Plan and Disaster Recovery Plan, as well as preparing implementation reports. Create business Process Model and Notation (BPMN) in IT Division ITIL v3, ITIL v4, ETOM, COBIT 2019, ISO 9001, ISO & 27001(Information Security Management System), CRMO, CRMP, IT Risk, BCP, DRP, IT Business Process