Dwi Lestari

Background

About Dwi Lestari

My passions are business process improvement, management and leadership. I am interested on discussion : how we add value, how we do better, how we measure, what strategy we should have. I enjoy managing customer for post sales activity. Customer satisfaction to our product/services is my priority. Currently I am running customer success and renewal role. I am managing many banking customers and few are government institution. I am enjoying this role, listening to customer feedback, collaborate with internal team how to manage feedback, helping customer to get the value from their investment, managing relationship and working on positive business ecosystem. Every day is new perspective. I learn a lot from them, not only about product/impact but also able to take life lessons. With all the energy and effort, I am happy witnessing my customer growing. That day, I know I am happily growing;)