Dwight Hicks

Background

About Dwight Hicks

I am highly motivated and competent team leader with strong attention to detail to achieve successful outcomes for clients and colleagues. I believe in always striving for greatness in everything I do and enjoy bringing that out of others as a way for mutual success in our endeavors. I believe people are a business' greatest asset and resource which is why I place a premium on building good rapport with my coworkers. I am always customer focused, inspiring staff to excel and adapt to the demands of a diverse and challenging workload. Using excellent communication and organizational skills drive my strong work ethic and determination to succeed. I cannot expect anything from others that I am not willing to do myself so I am always willing to get down in the trenches with my teams to get the job done. Skill Summary: • Software Experience: Linux, Mac OSX, Microsoft Office applications, JIRA, Confluence, Cisco, Postgres SQL, MySQL, IdentityIQ, VMWare, VirtualBox, some knowledge of Java and Python, and knowledge in many other applications. • Specialties: Extensive customer service experience in a variety of fields, troubleshooting skills in enterprise and database related software, learning complex technology concepts and putting them to practice. • Polished delegating abilities • Excellent written and verbal communication skills • Strong presentation skills • Accuracy and punctuality • Raymond & Nissan series Forklift operation