Dylan Rickman

Background

About Dylan Rickman

I lead projects and analytics initiatives that sit at the intersection of core banking systems, operational risk, product strategy, and data governance. My work focuses on translating institutional objectives into structured system execution across core processing, CRM integrations, automation, and release governance.With hands-on expertise in Fiserv DNA, SQL-based analytics, and operational control environments, I design and oversee initiatives that improve efficiency, reduce risk exposure, and strengthen compliance posture. I routinely coordinate cross-functional teams across IT, operations, compliance, and executive leadership to ensure system enhancements align with both regulatory expectations and member experience objectives.My background as a Branch Sales Manager provides frontline operational perspective, allowing me to evaluate initiatives not only from a systems standpoint but from an execution and adoption standpoint. This combination of operational fluency and technical capability enables disciplined implementation rather than theoretical design.I hold a Bachelor of Science in Business Administration from Ball State University and remain focused on continuous improvement, automation, and scalable process architecture within financial services institutions.