Ebony Riley

Background

About Ebony Riley

EBONY RILEY Greensboro, NC 27401 |(336) 954-6620 | ebonyriley1.er@gmail.com Front Desk Reception | Medical Records | Appointment Specialist Patient Accounts | Billing Specialist | Insurance Coordinator | Medical Coder Relevant Skills and Qualifications • Schedule appointments • Answer and direct telephone calls • Update and file medical records • Collect and post payments to accounts • Update and verify insurance information • Patient check-in and check-out • Medical record documentation • Coding: ICD-10, CPT, HCPCS • EMR systems • MS Office Suite and Google applications • Explain HIPAA policy to patients • Greet patients and family members • Medical billing • Familiar with OSHA standards • Help patients understand statements charges • Maintain strong team and patient relations Education Miller-Motte College, Wilmington, April 2017 Associate of Applied Science; Electronic Medical Records​ Work Experience Advanced Home Care/AdaptHealth​September 2018 to Present PAP Adherence Team High Point, NC • Monitoring patient’s on PAP devices daily within compliance software. • Provides daily follow -up with patents to address issues with compliance or troubleshooting of mask and equipment. • Communicates with local branches in a timely manner for follow-ups needed for patient’s by respiratory therapist. • Communicates with patients to ensure follow-up appointments with physicians are schedule and met. • Communicates with physician’s offices to obtain follow-up notes to submit into billing software. • Properly documents all patients, physician, and branch interactions within the compliance software. • Develops and maintains working knowledge of current HME products and services offered by the company and all applicable insurance guidelines, especially eligibility for coverage and reimbursement. • Participates in team activities, evidenced by participation, mentoring, and training with co-workers. • Develops relationships with branches and other teams to accomplish goals. • Participate in monthly team meetings and trainings. • Maintains patient confidentiality and functions within guidelines of HIPAA • Completes assigned compliance training and other educational programs as required • Performs other related duties as assigned.