Ebony Russ
Online Support at Marchon Eyewear
Based in Melville, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Melville
Industry
Apparel and Fashion
Company size
1.4K
Contact information
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e•••••••@marchon.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Ebony Russ
Experienced and knowledgeable IT professional seeking to contribute skills in a Help Desk role. Self-starter, work well independently and productive as a team member. Provide all facets of help desk support such as troubleshooting and maintenance with experience in various markets. In depth comprehension and understanding of numerous software packages and operating systems. Skill in providing customer and end-user support in call center operations. Ability to communicate well with technical and non-technical audiences while exhibiting patience. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. A few interpersonal skills include, an aptitude for learning and an orientation to detail. Time management and organizational skills to successfully meet deadlines on time sensitive projects.
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