Ebony Wheeler

Background

About Ebony Wheeler

As a transformational sales and customer success leader with over 6 years of experience, I am passionate about driving revenue growth, optimizing sales pipelines, and enhancing customer satisfaction. My career has been defined by a proven track record of exceeding sales quotas, building high-impact client relationships, and delivering exceptional business outcomes.In my role as a Regional Business Advisor at Zillow Group, I successfully orchestrated innovative sales strategies that resulted in a 27% increase in client base within six months and consistently exceeded sales targets by 19% each quarter in 2023. My data-driven approach and strong analytical skills have enabled me to leverage financial insights to optimize lead conversion strategies, resulting in a 12% improvement in closing rates.At Laurie Finkelstein Reader Real Estate, I excelled as a Client Account Manager, expertly qualifying and nurturing leads, setting a record for the highest number of executed contracts in 2021, and delivering over $5M in revenue. My ability to design and execute customer retention programs significantly increased repeat business and overall client satisfaction.Recognized as the Top Salesperson in Xfinity Home for 2019 at Comcast NBC Universal, I consistently exceeded sales goals by an average of 25% each quarter. I effectively communicated the benefits and competitive advantages of Xfinity Home security services, driving customer acquisition and market penetration. My commitment to customer engagement and personalized service led to increased customer loyalty and satisfaction.My professional journey has equipped me with a diverse skill set that includes strategic planning, business development, consultative selling, client relationship management, and operational efficiency. I am adept at utilizing advanced CRM tools like Salesforce and HubSpot to manage client interactions and drive customer success. My passion for continuous improvement and cross-functional collaboration has enabled me to streamline processes, enhance productivity, and deliver exceptional results consistently.I am driven by a growth mindset, entrepreneurial spirit, and a customer-centric approach, making me an asset to dynamic startups and large enterprises alike. I thrive in fast-paced environments and am passionate about leveraging my skills to unlock new business opportunities and drive market expansion.Let's connect and explore how we can achieve scalable success together. Feel free to reach out to me here on LinkedIn or at ebonywheeler48@yahoo.com.