Ed Farrell
Project Executive (Lead Customer Executive) for Ibm Global Technical Services at Ibm
Based in Nottingham, United Kingdom
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Seniority
Manager
Department
Other
Location
Nottingham
Industry
IT Services and IT Consulting
Company size
339K
Contact information
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e•••••••@ibm.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Ed Farrell
Innovative and strategic Client Partner Executive (Account Director) with a proven ability to structure complex transactions and manage high value client relationships across the UK and European markets. Recognised for being commercially astute and for persistently seeking strategic opportunities and delivering key solutions to enable growth and expansion. Highly skilled at communicating and understanding strategic imperatives. Committed to fostering relationships of trust and openness with senior executives and key stakeholders. Fully expert in building individual and virtual teams across multiple geographies utilising coaching and mentoring to unlock potential and optimise performance. As a Client Partner Executive, I lead diverse teams from multiple geographies in the end-to-end delivery of contracted infrastructure services to clients within UK and Europe. I put this as my priority, as it is by delivering solid reliable repeatable service, I am afforded a platform from which to grow my business. Knowing my clients and their business is essential and I spend considerable time developing relationships, at C-suite and operational level to ascertain their organisations goals and objectives, so that, by working with our architects’ sales specialists and consultants I can create account plans. The Account Plans identify opportunities which lead to signings and grow revenue. Working with my financial analyst and delivery leads we look at how we deliver services and ways where we can affect savings to grow margin yet maintain or enhance customer satisfaction. I feel my experience and skillset help me make an impactful contribution to the role.
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