Ed Rios

Background

About Ed Rios

As a decisive leader with a strong and consistent track record of success in solving problems, improving efficiencies, and reducing costs in operational environments, I understand the importance of results. Being an Operations Manager for 14 years, I have the ability to analyze processes, uncover cost-cutting opportunities, increase efficiencies, and motivate staff to perform at a high level while providing 24/7 support. I have been recognized for accomplishing goals where others have failed. A few areas of expertise include: Lead teams and drive operational improvement to consistently exceed company goals and expectations. Proven ability to develop and maintain an environment of trust, diversity, and inclusion within a team and constant communication with management, staff, and vendors to ensure proper operations for an organization. Empower employees to take ownership of their position and the processes they perform resulting in substantial improvement in customer satisfaction and productivity in the workplace. Achieve business, financial, and customer service goals within aggressive time frames in a changing and challenging environment for domestic and international customers. I am open to new opportunities and connections and can be reached at ERios367@gmail.com