Eddi Cook
Education Services Officer at The Manchester Metropolitan University
Based in Stockport, United Kingdom
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Seniority
Staff
Department
Education
Location
Stockport
Industry
Higher Education
Company size
8.8K
Contact information
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e•••••••@mmu.ac.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Eddi Cook
Education Services Officer | Assessment Management | Training & Induction LeadAs part of the Assessment Service Desk team at Manchester Metropolitan University, I handle tier-one assessment-related enquiries, ensuring queries are triaged efficiently and directed to the right specialist teams. I’m committed to delivering clear, helpful support to students and staff navigating assessment processes.I lead on Training and Induction within the department, focusing on enhancing onboarding experiences and professional development. My work includes designing inclusive training strategies, developing internal learning resources, and championing initiatives that support career progression. I’m passionate about helping new colleagues feel confident, informed, and supported from day one.Key areas of knowledge- Induction & re-induction programmes- Supporting new starters & early career development- Inclusive training design & learning styles- LinkedIn Learning & internal resources- Collaborating on training materials- Key Assessment Management information & FAQs
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