Eddie Chen
Customer Service Specialist at Metsä Board
Based in Singapore
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Seniority
Staff
Department
Customer/Client Service
Location
Singapore
Industry
Paper and Forest Product Manufacturing
Company size
1.5K
Contact information
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e•••••••@metsagroup.com
Phone
5 credits+65 ••• •••• ••••
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Background
About Eddie Chen
Sales Operations and Supply Chain professional with over 10 years of experience in FMCG and industrial paperboard industries across Malaysia, Indonesia, and Singapore. Experienced in managing end-to-end order fulfilment and regional customer service operations supporting customers across Southeast Asia, Oceania. Strong background in SAP-driven supply chain execution, aligning customer demand with production and logistics to ensure efficient order management, high service levels, and reliable on-time delivery performance.Experienced working in multinational environments, including FMCG exposure, collaborating closely with sales, operations, and logistics teams to drive process efficiency and resolve complex supply chain issues across regional markets.
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