Eddie E.
Tech Support Lead at Thrivelab
Based in San Salvador, El Salvador
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Seniority
Manager
Department
Information Technology
Location
San Salvador
Industry
Medical Practices
Company size
47
Contact information
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e•••••••@thrivelab.com
Phone
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Background
About Eddie E.
Tech Support Lead with a strong background in driving efficient customer service and technical support operations. Proven track record in leading teams to resolve technical issues, improve customer satisfaction, and optimize support processes. Experienced in recruiting and interviewing tech support representatives, as well as establishing and leading the Learning & Development department from the ground up to enhance team skills and service delivery. Skilled in team leadership, problem-solving, and telecommunications support, with hands-on experience in managing help desk operations.
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