Eddie Gainer

Background

About Eddie Gainer

More than 25 years experience specifying, developing, implementing, supporting and marketing electronic banking applications • Extensive knowledge of a wide variety of electronic banking products • Ability to direct complex e-banking projects from concept to fully operational status • Goal-oriented individual with strong leadership & communication capabilities • Organized, highly motivated, and detail oriented problem solver • Proven ability to work with e-banking stakeholders including sales, product management, development, customer support, operations and end-users BUSINESS ANALYSIS EXPERIENCE AND ACCOMPLISHMENTS • Developed business requirements documents for major cash management banks and cash management e-banking system providers- Developed requirements and specifications for product functionality for their Internet-based wire transfer application - Defined the product changes required to implement RSA authentication in the customer facing and bank support modules of a vendor’s e-banking system - Reviewed the Positive Pay offering of an e-banking vendor and documented changes needed to improve the product’s competitiveness - Prepared business requirements for customized functionality and real-time interfaces needed for converting banks to a new e-banking vendor Specialties: Business analysis, consulting, electronic banking, business plans, cash management, content management, conversion, customer relations, executive management, marketing, marketing collateral, presentation skills, product management, program management, proposal writing, requirements analysis, sales, specification, supervisory skills, technical writing, training materials