Eden Trejo

Background

About Eden Trejo

Responsible for monitoring and first level O&M of Movistar Core Voice Network (MSS, BSS, SGSN, GGSN), SMS/MMSC Network, Signaling Network and Data Network. • In charge of the solution of more than 100 major failures and the solution of periodicals minor failures in the former Networks. • Develop, coordinate and evaluate the performance statistics of the different components of the core voice network (GSM, CDMA, UMTS, GPRS, SS7). • Experience working under UNIX systems, LINUX (Red Hat, Ubuntu and Suse). • In charge of the solution of more than 100 major failures and the solution of periodicals minor failures in the former Networks. • Roaming configuration and testing over Nokia GSM/UMTS/GPRS/3G Network MSS, GGSN, SGSN, Tekelec STP, Lucent/Siemens. Experience implementing and maintaining +800 international roaming agreements. • Extensive knowledge in GSM, CDMA, UMTS, GPRS, SS7, SIGTRAN, MAP, CAP, RADIUS, DIAMETER. • Experience in TroubleShooting throughout evaluation of configuration, topology, traces, captures over voice and data networks for O&M purposes. • Experience working under on-call availability, emergency escalation, and remote support. • Proactive, forward thinking individual with high energy, motivating personality with excellent organization abilities and eager to learn. • An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and strong skills to assess needs and meet deadlines.