Eder Tarin
Customer Care Manager at The Parts Authority
Based in Mexico
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Seniority
Manager
Department
Customer/Client Service
Location
Mexico
Industry
Motor Vehicle Parts Manufacturing
Company size
1.6K
Contact information
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e•••••••@partsauthority.com
Phone
5 credits+52 ••• •••• ••••
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Background
About Eder Tarin
Through years of working with companies with different leadership hierarchies and visions, but with the same approach of dedication to customer service, direct treatment of personnel, and professional development of workers. I have managed to develop different personal and work skills thanks to the work challenges that have been presented to me. • Direct contact with customer service, follow-up, and problem resolution. • Staff supervision and decision making • Labor planning. • Workload, forecast analysis. • Planning of work schedules to cover the workload and needs of the company. • Creation of performance reports that help measures the performance of employees. • Business tools, Microsoft in combination with internal business tools. I have participated in training for new hires not to mention that I have participated as a leader in new projects, overseeing small work teams of nine people and large groups of up to sixty people, all thanks to the collaboration and teamwork directly with supervisors, managers, and operations directors.
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