Edgar R.
IT Support Analyst at Teachers Federal Credit Union
Based in United States
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Seniority
Staff
Department
Information Technology
Location
United States
Industry
Banking
Company size
843
Contact information
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e•••••••@teachersfcu.org
Phone
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Background
About Edgar R.
As an IT Support Analyst at Teachers Federal Credit Union, I provide technical support, troubleshoot hardware and software issues, and manage user accounts using tools like Active Directory. I collaborate with technical teams to resolve critical IT incidents, onboard new employees, and ensure seamless network connectivity. My ability to explain technical concepts effectively enhances communication with non-technical users. Currently pursuing a Bachelor of Applied Science in Computer Security Technology at Farmingdale State College, I am also CompTIA Security+ certified. My skills include working with Microsoft Azure, Microsoft Suites, and Datto Backup. I am motivated to develop my expertise in cybersecurity and IT solutions, leveraging my certifications and educational background to contribute to organizational success.
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