Edgar Torres
End User Experience Technical Senior at Royal Caribbean Group
Based in Azcapotzalco, Mexico
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Seniority
Staff
Department
Other
Location
Azcapotzalco
Industry
Travel Arrangements
Company size
43K
Contact information
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e•••••••@royalcaribbeangroup.com
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Background
About Edgar Torres
IT professional with over 7 years of experience working across Latin America, with a strong background in IT support, end-user experience, and system-related initiatives. I have worked as an Information Technology Support Specialist and later as an End User Experience Technical Senior, developing a solid understanding of user needs, service delivery, and technology operations. Throughout my career, I have monitored projects at different stages, participated in ongoing initiatives, proposed new application solutions, and supported application and system version migrations in international environments. I have coordinated updates for end users, documented and resolved system issues, and collaborated with cross-functional teams across Mexico and Latin America. I am currently focused on transitioning into IT Project Management and Systems Implementation roles, with interests in planning, coordination, stakeholder communication, and project delivery.
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