Edison Trindade

Background

About Edison Trindade

Working as Support Station Representative I Perform a wide variety of office duties for our management preparing weekly and monthly reports from automated data bases (OPA & COGNOS) including daily ICM compliance verifying and auditing agents ATAC, T. VOUCHER, HOTEL and MEALS preparing STAAT, TREX and TFEE reports monthly as well assisting the Compliance Coordinator conducting station audits, reviewing Financial Controls, Customer Experience and operational needs such as baggage and cargo audits. As a Reservation Agent and fluent in Portuguese, English and Spanish answer calls, handle inquiries about ticket fares, sales and bookings, flight schedules, seat availability and connecting flights, transporting animals, airline policies, government regulations, departure and arrival times, reserve seats and cargo space for customers. Recommend services that fit each customer's requirements and familiar with routes and schedules of other airlines. Received Certificate of “Airline Operation: Reservations” after 12 weeks of class and training.With five + years of experience in the manufacturing business, Production Planning and Procurement experience, working in Parts Coordination and as Purchasing Analyst for New England Coffee and Tea. I am very detailed oriented and able to multi task with ease ability to make independent decisions and sound recommendations for inventory assortment based upon compiled inventory usage data. Through years of learning the industry and enjoying all its facets, I have honed many skills including manufacturing, inventory management, purchasing, customer service, and account management.I am passionate and hardworking. Experience in JD Edwards A7.3 & MRP, RF Smart System. proficiency in Microsoft Office Excel, Word, Access, Outlook, working effectively in a team-based environment which places a high degree of emphasis on accountability for quality/GMP compliance, customer service, levels, inventory management and cost reduction.