Edithal Baburaj
General Manager - Csd at Fly Mobile, India
Based in India
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Seniority
Manager
Department
General Business & Management
Location
India
Industry
Telecommunications
Company size
80
Contact information
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e•••••••@flyphone.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Edithal Baburaj
Experienced CSD professional with focus on superior customer satisfaction and customer retention. Design service strategy and focus on blue ocean strategy formation, Task oriented, Target oriented, Team leader and focus on creating a Core team to delivery and monitor performance. Have worked with MNC of different origin. Work on facts, with more focus on process and policy design, towards customer retention. Work of optimization of cost with an objective to maximize share holder wealth 3. Have a fair sense of Business ethics and Social responsibility of a Organization. Done research on customer service, with focused group 5. Inclination towards driving service as a profit center, by creating value added products for customer, in line with the business objective & company Vision
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